Malaysia Airlines Cebu launched its new ticket office at Bigfoot Building, further reinforcing the airline's commitment towards enhancing the customer's travel experience by offering value and convenience.
Customers to the Malaysia Airlines Cebu new ticket office will enjoy all services for the national carrier, Firefly, MASwings, Enrich, Golden Holidays, and more.
Besides reservations and purchase of tickets, staff can also assist customers with ticket refunds. The office is open from 9:00am to 5:00pm from Monday to Friday and from 9:00am to 12:00noon on Saturday to ensure that customers' travel needs are taken care of.
"Traveling is not merely about the experience inside the plane.
It is also about all parts of the journey – from planning to buying the ticket for the entire trip.
The ticket office for us is a key component of our customers' purchase experience whether they are passengers or travel agents," said Malaysia Airlines Senior General Manager, Sales and Marketing, Dato' Bernard Francis.
Malaysia Airlines Cebu New Ticket Office Now Open
He added, "As we create new products to match the size of our customers' wallets, our team is able to help customers decide on the right choices as they engage over the ticket counter.
"The opening of this new ticket office is also in line with our growth strategy and in collaboration with BIMP-EAGA objective of developing convenient air linkages within this region.
The ASEAN liberalization on air services agreement which will be in place end December 2009 will result in airlines having unlimited rights to operate between the capital cities of Malaysia and Philippines.
This will further reinforce our partnership with Philippine Airlines with whom we codeshare."
This Malaysia Airlines Cebu ticket office is the 2nd Malaysia Airlines ticket office in the Philippines. The other one is located in Makati, Metro Manila.
Malaysia Airlines operates 2 times weekly flights from Kuala Lumpur via Kota Kinabalu to Cebu.
For enquiries and reservations, please go to www.malaysiaairlines.com or contact 1-300-88-3000.